Bar Staff - Bowland Beer Hall

We are now recruiting for hands-on bartenders for The Bowland Beer Hall at Holmes Mill. Reporting to the Bar Manager/Duty Manager, you will be responsible for serving customers using a friendly, efficient and professional manner whilst showing confident product knowledge and good communication skill in order to ensure we deliver on our Company values and the guests receive an extraordinary experience every time.

  • Being punctual at all times, wearing the correct uniform and maintaining a high standard of personal appearance.
  • Preparing the bar for service and maintaining high levels of cleanliness throughout shifts, whilst following standard operating procedures with regards to drinks preparation, bar set- up and close down procedures, service procedures and behaviour.
  • Ensuring the mis-en-place is always fully stocked.
  • Greeting all customers using a positive and courteous approach.
  • Being helpful and accommodating, fulfilling all reasonable requests from customers, to ensure their comfort, satisfaction and safety, by following the correct points of service.
  • Ensuring drink orders are correctly taken, processed, recorded and efficiently delivered.
  • Using the correct condiments, equipment and glassware to ensure full customer satisfaction.
  • Having strong product knowledge to allow confidence in up-selling and recommendations thereby maximising sale opportunities by offering our full range of spirits/wines.
  • Building and maintaining good relationships with all team members.
  • Assisting team members to balance workload and prioritising tasks.

 

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